Pricing update: Due to increases in food costs, some of our services will see price increases from the 1st of May 2025.
Terms and conditions
All animals are to be fully vaccinated including Vanguard 5+, Leptoguard and Canine/Kennel Cough for Dogs. Felocell 3 for Cats. Vaccination records must be shown on admission. If record book is not available, your Veterinary Clinic must be contacted for proof of vaccinations.
Whilst your pet is in our care, we will take every precaution to ensure their Health, Safety and Wellbeing are met. Should your pet become unwell or injured, We will take immediate action by contacting you or an emergency contact (nominated by yourself. We will also contact the Veterinary clinic provided and/or our own Veterinary clinic to seek the appropriate medical attention, which will be at the owner’s expense. (As per Animal Welfare Act 1999, Part 1, Paragraph 1, Purpose, Caring of Animals)
We must be made aware of any aggressive behaviour towards other dogs or people. We reserve the right to refuse the booking of an aggressive/unmanageable dog or have them collected for the safety of other dogs and staff.
Under no circumstances will Stoney Peak Pet Lodge be responsible for the loss or injury of misadventure to animals during their board.
Boarding rates are charged on a per day basis. The owner agrees to pay the rate for boarding and any veterinary costs that may occur during the board. (Effective from date of arrival to pick up).
You understand that we operate a communal, interactive group environment and accept the positive benefits as well as the potential risks involved.
During our peak holiday season (20 December – 1st February) we require a minimum 10 days stay as well as a 25% deposit (non-refundable from 7 days prior to booking). During these busy periods we retain the right to limit the number of Entire males / On Heat females.
Please notify us at least 48 hours in advance of any cancellation. Any cancellations with less than 48 hours notice are subject to a cancellation fee amounting to 50% of the booking. Thank you for the understanding.
